SheetRefund Policy
Last updated: October 21, 2026
14-day money-back guarantee
If SheetCrew Pro isn't right for you, ask for a refund within 14 days and you get your money back in full. No questions asked. This applies to:
- Your first purchase, within 14 days of the payment date.
- Every yearly renewal, within 14 days of the renewal payment date, for example if you forgot to cancel.
After a refund, your account returns to the Free plan and the subscription is canceled.
How to ask for a refund
Email support@sheetcrew.com from the address you bought with, or reply to your Paddle receipt. You can also contact Paddle directly through paddle.net.
Who processes refunds
Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. Paddle processes refunds back to the original payment method, usually within 5–10 business days depending on your bank.
After 14 days
Payments older than 14 days are not normally refunded, but you can cancel at any time to stop the next renewal and keep Pro until the end of the paid year. Your rights under local consumer law are not affected.